Help

If you experience difficulties with the website please call our online team on 0844 8260535.

For assistance with an existing order or enquiry about our products please call the shop on 01367 253184.

We will record common issues below based on the feedback we receive.  Please notify all problems to the online team.

Shipping error.

No shipping options? There maybe a problem with your session cookie, this remembers who you are,  and we understand it is frustrating.  To resolved isue go to change your address and confirm your address as the one you want to use.  This overcomes the problem and shipping options will now be available.  If the problem persists please call the online team.